oSelected, implemented and administered customer relationship management system which increased sales and customer service teams' productivity oDeveloped an international sales team to effectively sell the value of Allshore's information technology outsourcing services. oDeveloped our strategic marketing plan including e-mail marketing, telemarketing, event marketing, lead generation and lead nurturing campaigns
o Managed the Meat and Produce departments with combined sales of over $5 million in 2010 o Increased department sales by 8% versus previous year o Food Safety Captain for store, ensuring compliance with Federal, State and Local food safety guidelines o Hired and developed Meat and Produce staff of 20 team members and 3 team leads o Acted as Store Manager no fewer than 12 work days per month
o Managed the Assets Protection department at a $50 million per year SuperTarget o Detected and prevented internal and external theft, fraud, and operational shortages o Was the district resource for 12 stores' digital video surveillance systems o Partnered with local law enforcement and other retailers to identify theft trends o Was a member of our district's disaster response team participating in relief efforts in Houston, TX after Hurricane Ike o Personally recognized as Best in Class for Safe and Secure in our peer group of 79 stores during 2nd Quarter of 2010
o Managed 4 parking garages with revenues in excess of $4 million per year o Interviewed, hired, and trained hourly staff of over 20 team members and supervisors o Developed event parking strategies for sporting events, concerts, conferences, and festivals o Developed Excel database to easily record event parking statistics o Analyzed payroll processes and discovered an accounting error which reduced overtime by 50% o Created a new manager orientation packet which included key information and protocols for our location. o Prepared monthly reports including budget and ticket variance reports for our client o Partnered with outside vendors for maintenance which was outside our staffs scope of work o Maintained computers and interoffice network
Business Administration
Concentration: Marketing
Business Administration
Web Developmnt, Sales, Marketing, Motor Sports, Technology, Video Games, Baseball (GO RANGERS!)
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